Acceptable
Use Policy

This Acceptable Use Policy ("AUP") sets out the rules that apply whenever you access or use Tipzi ("Platform"), in addition to our Terms of Service. It applies equally to Employees, Employers, and Customers.

By creating an account you agree to comply with this policy. Violations may result in content removal, account suspension, or termination, as described in our Terms of Service.

You must not post, upload, or transmit content that: is false, defamatory, or misleading; is threatening, abusive, or harassing; is discriminatory on the basis of race, religion, gender, sexual orientation, disability, or any other protected characteristic; contains another person's private information without consent (including phone numbers, home addresses, or financial details); infringes intellectual property or other legal rights; or is sexually explicit, violent, or otherwise unlawful.

Profile photos and cover images must be a genuine likeness of the account holder or a relevant business image — not stock photography presented as a real person, celebrity images, or offensive material.

You must not: create fake accounts or impersonate another person or business; buy, sell, or trade reviews or tips; solicit reviews from people who have not genuinely used the relevant service; coordinate with others to manipulate ratings, rankings, or badges; scrape, crawl, or harvest data from the Platform without our written permission; attempt to circumvent payment processing, platform fees, or Stripe's terms; or use the Platform to advertise, solicit, or conduct business unrelated to Tipzi's purpose.

Automated use of the Platform (bots, scripts) is prohibited except where we have explicitly authorised API or integration access.

Reviews must reflect a genuine, first-hand experience of the service or business being reviewed. Reviewing your own profile, a colleague's profile in exchange for a reciprocal review, or a competitor's profile in bad faith is prohibited.

Full detail on acceptable review conduct is set out in our Community Guidelines.

Tips must reflect genuine appreciation for a real service rendered. Using the tipping feature to move funds for unrelated purposes, launder payments, or circumvent Stripe's or Tipzi's fee structure is strictly prohibited.

Full detail on fees, payouts, and disputes is set out in our Tipping & Payments Policy.

If you see content or behaviour that violates this policy, you can report a review directly from a profile page, block the user responsible, or contact us at trust@tipzi.app. We aim to review reports within 48 hours.

We may remove content, issue warnings, suspend, or permanently terminate accounts that violate this policy, at our sole discretion and without prior notice where necessary to protect users or the Platform.

We may update this policy from time to time. We will post the revised version on this page with an updated "Last updated" date. Material changes will be communicated by email.

Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.